LitX operates as a technological platform facilitating content monetization and direct interactions between independent creators and members.

Due to the immediate digital nature of content and live interaction on LitX, purchases of digital media, pay-per-view (PPV) unlocks, tips, custom requests, and private session bookings are generally non-refundable once delivered or initiated.

Transactions are clearly presented with their total amount and billing descriptor prior to final authorization.

Creator subscriptions renew automatically on a recurring monthly or annual basis until canceled by the subscriber.

You may cancel your subscription at any time via your Account Settings. Upon cancellation, you will retain access to the creator's subscriber-only content until the end of the current billing cycle.

No partial refunds or pro-rated credits are issued for unused portions of an active subscription period, except where mandated by applicable consumer law.

PPV Unlocks & Digital Bundles: Once digital media or files are unlocked and made accessible in your account, the transaction is considered fulfilled and is final.

Live Stream Tickets & Private Sessions: If a creator cancels a scheduled live stream or fails to attend an authorized private session, affected members are entitled to an automatic full credit or refund to their original payment method.

Custom Requests: If a creator fails to deliver a custom request within the agreed delivery timeframe, the pending authorization is automatically released or refunded.

If a verified technical failure on the platform prevents you from accessing purchased content, or if an accidental duplicate charge occurs, our support team will process a full refund upon verification.

Refund requests for technical failures must be submitted within 14 calendar days of the transaction date.

To report an issue, contact support with your transaction reference at support@litxclusive.com.

We strongly encourage members to contact LitX Support directly to resolve any billing questions or unrecognized transactions before filing a dispute with their bank.

Filing a fraudulent chargeback or claiming non-delivery of content that was successfully accessed will result in immediate suspension of account privileges and may be reported to merchant risk databases.

Charges appear on your card billing statement as: LITX*PLATFORM.

For questions regarding this Refund Policy, billing inquiries, or technical support:

Official Support: support@litxclusive.com

Legal Entity: LIT PAYMENTS SOLUTION LTDA

This page does not publish a support response-time commitment.